Tuesday, July 7, 2015

Part Time Customer Service Representative (Remote/Virtual)

Part Time Customer Service Representative

Sales & Service | Fairfax, VA

Role
We seek enthusiastic, detail-oriented, and self-starting professionals with the ability to deliver exceptional customer service to join our growing team. As a member of our Permanent Part Time Email team, you will be on the front line of delivering on our promise of a WOW! customer experience. By assisting customers via email on topics ranging from price quotes to design ideas you will support the overall process of moving customer designs from thought to reality.

Responsibilities

As a Permanent Part Time Emailer, you will work remotely, while remaining part of a larger CustomInk team that is passionate about producing high quality work in a timely manner. This role requires the ability to remain flexible to solve problems and provide effective solutions via written communication.
To be effective, you must understand CustomInk’s commitment to its customers and demonstrate an ability to learn and adapt. Self-motivation will also be key as this is a remote opportunity.
Measures of Success
You will be vital to the early success of customer orders. Accordingly, the key measures of success for this role will be:

  • Productivity – Maintain targeted expectations for timely response to customer emails
  • Quality of Work – Provide accurate information to our customers while promoting our brand and values
  • Customer Satisfaction – Help our customers in a friendly and enthusiastic manner that keeps them coming back for their future t-shirt needs


Qualifications

This role involves maximizing communication skills, a positive attitude, and self-motivation in order to WOW our customers. Therefore, the ideal candidate will be strong in the following areas:

  • A clear and enthusiastic desire to provide excellent customer service
  • Demonstrated ability to adapt to and learn new processes
  • An independent and self-motivated work ethic
  • Adobe Photoshop and Illustrator experience is a plus but not required
  • Ability to multi-task and produce high quality work efficiently

This position will report to our Fairfax, VA office but will work remotely on a part time basis. The hours will flex between 15-25 hrs/wk on a regular basis and may flex down to 10 hrs/wk and up to 30+ hrs/wk on occasion.In addition, you must embody our company values - practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.

http://www.customink.com/about/jobs/...nsored&jvk=Job

Monday, July 6, 2015

Customer Service / Moderation Job *Unresearched*

Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply. Providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.


Title: Customer Support / Moderation Job
Date Posted: 2015-07-04
Location: Sacramento, CA
Description:

JOB DESCRIPTION 

What You Do. 

You won't find any cubicles in our shop! As a Mod in our network, you can work from any private location with secure high-speed internet access, select your own projects based upon YOUR passions and schedule when YOU want to deliver. #modsnotcubes  

JOB REQUIREMENTS 

What You Need. 

Our mods show strong attention to detail as well as the ability to work at a sustained pace in a production environment using a variety of CRM systems to engage with customers via ticket (web), live chat, telephone and social media.  

If you are a native speaker in another language, please submit your information under the Customer Support - Foreign Languages link.  

REASONS YOU'LL LOVE WORKING WITH US 
What You Need. 

* We are a relaxed & cool, but focused group of people that absolutely love what we do. 
* We operate 24/7 so plenty of shift flexibility. 
* Resume builder and experience in fast growing social media / gaming / virtual world industry. 
* Our office in Sacramento is an awesome open loft brick warehouse in Midtown. 
* Our office in New York is an open loft with amazing views of the Brooklyn Bridge. 

IMPORTANT! 
Apply via this link only: 
http://bit.ly/1Rbdg1U

Work from Home Data Entry *Unresearched*

DATA ENTRY
General Purpose
To enter data from various source documents into the computer system for storage, processing and data management purposes from home. 
Main Job Tasks and Responsibilities
• Prepare, compile and sort documents for data entry
• Check source documents for accuracy
• Verify data and correct data where necessary
• Obtain further information for incomplete documents
• Update data and delete unnecessary files
• Combine and rearrange data from source documents where required
• Enter data from source documents into prescribed computer database, files and forms
• Transcribe information into required electronic format
• Scan documents into document management systems or databases
• Check completed work for accuracy
• Store completed documents in designated locations
• Maintain logbooks or records of activities and tasks
• Respond to requests for information and access relevant files
• Comply with data integrity and security policies
Education and Experience
• Requires high school diploma, prefer some college or college degree
• Understanding of Mac operating system
• Formal computer training an advantage
• Proficient in relevant computer applications such as MS Office
• Accurate keyboard skills and proven ability to enter data at the required speed
• Knowledge of correct spelling, grammar, and punctuation
• Knowledge of clerical and administrative procedures
Key Competencies
• Planning and organizing
• Ability to work unsupervised, as job is from home
• Information collection and management
• Problem solving
• Attention to detail
• Decision making skills
• Communication skills
• Confidentiality
• Ability to work under pressure
• Good phone skills

Company info:
Bibbeo is a nationally recognized technology solutions provider. We are able to handle service and installations across the US. The primary goal of Bibbeo is to provide clients with satisfying cost effective cash management solutions.
Bibbeo works with clients to provide hardware procurement, installation services, and project management nation wide. We have qualified, hand trained technicians out in the field that offer years of experience dealing with IT related issues. Bibbeo has motivated and talented technicians that consistently deliver high quality work that continually satisfy our customers' needs. Everyone from the owners to the office manager still do installs to better assist the technicians in the field and have a better understanding when talking to clients. If there is something that goes wrong in a store, everyone in the business can brainstorm on ideas in order to fix any problem that may arise. Our company, management, and technicians all focus on providing clients with a high quality job and excellent customer service.

Bibbeo's headquarters are in Denver, CO. The name Bibbeo was first used by the founder in a college class and eventually became a real company in 2012. Bibbeo began when the founder, who was technician himself in the field, wanted to start a company that focused more on client satisfaction and technician fairness. It began as a company with a few technicians working with one client, to now being a company that has technicians across the US serving multiple clients.
http://boulder.craigslist.org/ofc/5108392441.html

Remote Data Services Specialist


All times are in Eastern Daylight Time.
Job ID 
2015-8244 

Location 
US-Remote - any location

Posted Date 
7/6/2015  

Customer Service/Call Center Professional

More information about this job

Organizational Culture and Vision 

As one of the fastest growing Healthcare Services Companies, there is no better place than Catamaran in which you can join an elite group of professionals to enhance your skills and grow your career. Our vibrant, fast-paced environment will enable you to pursue opportunities that allow you to collaborate, innovate, and learn. 



Overview 
The Data Services Specialist is responsible for developing, implementing, and analyzing employment benefits. Analyzes and reviews claims for accuracy, completeness and eligibility. Prepares and maintains reports and records for processing.




Responsibilities 
Interprets laws, rules, and policies concerning benefits and health insurance systems; provides reports based on interpretations.

Provides a variety of technical information from which employees and supervisors may make responsible decisions concerning their benefits and retirement plans.

Researches data system to provide information to employees and supervisors.

Processes and Provides direction as needed to Benefit Coordinators regarding use and processing of HIPAA 834 files.

Process health claims from carriers.




Qualifications 
KNOWLEDGES, ABILITIES, AND SKILLS
  • Knowledge of employee benefit programs and eligibility requirements.
  • Knowledge of computer programs.
  • Ability to interpret and apply the provisions of laws, regulations, and policies to specific situations.
  • Ability to prepare and present written and oral information and reports.

MINIMUM QUALIFICATIONS
The formal education equivalent of a bachelor's degree in human resources, public administration, or a related field




Equal Employment Opportunity 
Catamaran is proud to be a Federal Contractor and an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

If you are applying for a position and you have difficulty completing the on-line employment application because of a disability, please email Careers.HR@catamaranrx.com for assistance. Please note, this email address is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. 

https://jobs-catamaran.icims.com/job...ecialist/login

Sunday, July 5, 2015

Customer Service Rep Williams- Sonoma On site training


This one is from The Colony, Tx but I have seen others for OH and Ok. I just did a search on indeed with Williams Sonoma work from home.

Customer Service Rep (FT Seasonal)
 
Williams-Sonoma - The Colony, TX  

Williams-Sonoma, Inc. - Customer Care Center
Full-Time Customer Service Representative (Seasonal)
*In-Center & Work-From-Home Opportunities Available*
Williams Sonoma’s premier Customer Care Center, located in The Colony, TX, is looking for warm, friendly, upbeat Service oriented people for our Part-Time Customer Service Associate positions. Ideal candidates will have a strong ability to successfully resolve customer concerns independently using our tools, resources and procedures.
Training Class starts August 3, 2015!!
Training Schedule: August 3 - September 4, 2015
Monday, August 3 thru Friday, September 4, 2015
Monday - Friday 12:30pm to 9:00pm
​OFF Saturday & Sunday
**On-site Training REQUIRED for both In-Center and Work From Home Opportunities.**
Please be advised that we are unable to support out-of-state Work From Home agents at this time.
The hours of operation for our Customer Care Center are:
7am - 9pm, Monday - Friday
7am - 8pm, Saturday & Sunday
PRIMARY FUNCTION: 
Care Center Associates will perform the duties and functions for catalog sales and customer service within the call center environment or a work-from-home environment (provided work-from-home requirements below are met).
Our Full-Time Customer Service Associates work 40 hours per week (OT Available) and enjoy the following benefits:
- 40% Discount on most merchandise!
- Fun contests / reward and recognition programs
- Growth / Promotional Opportunities
- Paid Training onsite
Salary = $11.00/hr
DUTIES & RESPONSIBILITIES: 
Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
Extend specials to telephone customers
Address customer questions and concerns regarding product and delivery information
Cross sell for maximum customer/company benefit
Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines
Check inventory database and issue replacements and/or credit customers for damaged/defective merchandise
Perform other duties as assigned
GENERAL REQUIREMENTS/QUALIFICATIONS: 
High school Diploma or GED
Two (2) years of previous sales and/or customer service experience is preferred
Independent decision making and problem solving skills
Working knowledge of computer with good data entry skills
Attendance of In-Center training (up to six weeks availability required)
WORK FROM HOME REQUIREMENTS: 
A Home Computer with an Operating System – Windows 7, Windows 8, or Macintosh OS X (10.5) and higher Operating systems
Minimum Processor Speed of 2.5 GHz (2500 MHz) and a minimum RAM of 2 GB
500 MB minimum free disk space
Sound Card with Speakers
17” or larger color monitor capable of displaying a resolution of 1024 x 768
Headset compatible with your phone and connected to the phone
Single line, corded telephone (cordless not acceptable)
Basic telephone line, no caller ID
On occasion, work-from-home associates may have to come into the building with advance notice.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
Salary: $11.00 /hour
Required experience:

  • Customer Service: 1 year


Apply Here

Saturday, July 4, 2015

Teleperformance - Work from Home Customer Care

Work at Home - Customer Care 
Teleperformance - Sandy, UT 
Link to apply: https://secure.teleperformance.com/j...JobtrainIndeed
LocationSandy, UT
DepartmentCall Center Representative
Position TitleWork at Home - Customer Care
Report ToSupervisor
Job SummaryAbout the Company

Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 110,000 computerized workstations, with more than 182,000 employees across 270 contact centers in 63 countries and conducts programs in more than 63 different languages and dialects on behalf of major international companies operating in various industries. Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.
Duties/ResponsibilitiesPrimary Duties, Responsibilities and Requirements

•Responsible for all customer inquiries and questions

•Provide excellent customer service at all times

•Follow up to customer inquiries

•Enters data into database

•Participates in additional training courses when needed

•Position will require inbound, outbound (callbacks), and email communications

•Polished delivery, ability to communicate in a structured and effective manner

•Product & Brand knowledge with the ability to recommend and upsell like products
Qualifications:PLEASE ENSURE THAT YOU MEET ALL REQUIREMENTS LISTED BELOW BEFORE APPLYING

Experience, Education and Certification

High school diploma or equivalent
Experience with working from home
Demonstrated high-level of skills in customer service
Experience and success in telemarketing/sales preferred
Accent neutral verbal/written communication skills
Anticipate customer needs
Time management skills
Quick learner
General database searching skills
Ability to multi-task in multiple windows of activity on computer screen
Basic math skills (adding, subtracting and basic calculations)
Tying 25 WPM
ISP skills: sign-up, install, connection, messaging (chat e-mail), navigation, online support, etc.

Travel Agent Customer Service


MacNair Travel is a great place to work and is committed to being further recognized as such via Forbes Magazine's National Recognition program. We offer a unique "work hard-play hard" atmosphere committed to our core values of: Passionate - for life, learning, travel, delighting our customers and working together; Effective - in creating the extraordinary through standardizing, systemizing and communicating; Trustworthy - in being fair, clear, respectful and accountable to our customers and to one another. 

If you are passionate effective and trustworthy, then send us your resume regardless of the position you require. We make room for A players.
Here is why our employees love being a part of our team:

1. Great pay, incentives and benefits! MacNair Travel provides a competitive benefits package for its employees with standard and leading-edge components. Included are: Health (HMO, POS & PPO options) and Dental Care, 401(k), Flexible Spending Account, STD/LTD, Life Insurance, Paid Time Off, Fixed and Floating Paid Holidays, Flex-Time, and Parking/Metro Assistance. Additionally 60% of MacNair's employees telecommute and all employees have the capability to work from home when necessary and/or more convenient. In addition, all employees can take advantage of industry perks (tickets, discounts, packages, FAM tours, etc) as they are made available.

2. Commitment to fair and clear performance management and development to ensure your growth and success.

3. Open communication regarding company goals, plans and investments.

4. Entrepreneurial spirit within a growing company that is part of the American Express Network.

5. Service Excellence delivered through clear systems and procedures that facilitate effective teamwork.

6. State of the art technology allowing full or part time work from home opportunities.

7. Company organized and informal social events make work fun.

8. Quality facilities and tools.

9. Growth and success.

So if you are looking for that great place to work that hasn't forgotten quality service, yet leverages technology, then we want you!


Travel Agency Customer Service Help Desk

Location:Remote
Job Code:46
# of openings:1

Description

Travel Agency Customer Service Help Desk

Location and Hours: Old Town Alexandria, VA Headquarters location. We are open Monday through Friday from 8:30 a.m. until 7:00 p.m. The Customer Service Help Desk position requires a minimum of six weeks on-site training in our Alexandria, VA Headquarters Office. After successfully completing the training period the successful candidate may be granted the privilege of working from your (virtual) home location.
Please do not apply for this position unless you have travel agency experience.
Job Overview:  The Customer Service Help Desk position serves as a central point of contact for online support for MacNair Travel's online tools. The Help Desk will  provide a high level of customer service by supporting our clients with problem resolution and responding to inquiries through timely distribution of knowledge of any oline tools utilized by MacNair Management clients.
Background and Skill Set: We are seeking an accomplished individual who possesses boundless energy and enthusiasm.  Successful candidates must have clear, professional communications skills. They must be able to "bring order to a sometimes hectic environment," be able to multi-task, and answer user questions via phone/e-mail for online tools support. While filling this important role, you will learn to perform on-line booking fulfillment, maintain a daily incident/request log, assists customers with navigational support, general service information, and booking questions, and troubleshoot online tool issues. Concur experience a must.  The successful candidate will take ownership of end user problems and is proactive in dealing with end user issues. Effective interpersonal skills and the ability to work independently and as part of a team are required. You will provide support and feedback to team members as needed.
Experience in general office duties, proven critical thinking and analytical skills. An individual who excels in a variety of PC related skills including Microsoft Operating Systems and Microsoft business applications skills, and experience with use of internet and e-mail. Travel Agency experience required.
Compensation: Salary will commensurate with experience. MacNair offers an excellent benefits package: health, dental, short term disability/long term disability, 401(k), Flexible Spending Account, Employee Assistant Program (EAP), paid time off, paid holidays, and travel related benefits.
Applying:  Qualified Candidates should apply on line at www.macnairtravel.com with their resume and cover letter.