Customer Service Rep Williams- Sonoma On site training

This one is from The Colony, Tx but I have seen others for OH and Ok. I just did a search on indeed with Williams Sonoma work from home.

Customer Service Rep (FT Seasonal) 
Williams-Sonoma - The Colony, TX  

Williams-Sonoma, Inc. - Customer Care Center
Full-Time Customer Service Representative (Seasonal)
*In-Center & Work-From-Home Opportunities Available*
Williams Sonoma’s premier Customer Care Center, located in The Colony, TX, is looking for warm, friendly, upbeat Service oriented people for our Part-Time Customer Service Associate positions. Ideal candidates will have a strong ability to successfully resolve customer concerns independently using our tools, resources and procedures.
Training Class starts August 3, 2015!!
Training Schedule: August 3 - September 4, 2015
Monday, August 3 thru Friday, September 4, 2015
Monday - Friday 12:30pm to 9:00pm
​OFF Saturday & Sunday
**On-site Training REQUIRED for both In-Center and Work From Home Opportunities.**
Please be advised that we are unable to support out-of-state Work From Home agents at this time.
The hours of operation for our Customer Care Center are:
7am - 9pm, Monday - Friday
7am - 8pm, Saturday & Sunday
PRIMARY FUNCTION: 
Care Center Associates will perform the duties and functions for catalog sales and customer service within the call center environment or a work-from-home environment (provided work-from-home requirements below are met).
Our Full-Time Customer Service Associates work 40 hours per week (OT Available) and enjoy the following benefits:
- 40% Discount on most merchandise!
- Fun contests / reward and recognition programs
- Growth / Promotional Opportunities
- Paid Training onsite
Salary = $11.00/hr
DUTIES & RESPONSIBILITIES: 
Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
Extend specials to telephone customers
Address customer questions and concerns regarding product and delivery information
Cross sell for maximum customer/company benefit
Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines
Check inventory database and issue replacements and/or credit customers for damaged/defective merchandise
Perform other duties as assigned
GENERAL REQUIREMENTS/QUALIFICATIONS: 
High school Diploma or GED
Two (2) years of previous sales and/or customer service experience is preferred
Independent decision making and problem solving skills
Working knowledge of computer with good data entry skills
Attendance of In-Center training (up to six weeks availability required)
WORK FROM HOME REQUIREMENTS: 
A Home Computer with an Operating System – Windows 7, Windows 8, or Macintosh OS X (10.5) and higher Operating systems
Minimum Processor Speed of 2.5 GHz (2500 MHz) and a minimum RAM of 2 GB
500 MB minimum free disk space
Sound Card with Speakers
17” or larger color monitor capable of displaying a resolution of 1024 x 768
Headset compatible with your phone and connected to the phone
Single line, corded telephone (cordless not acceptable)
Basic telephone line, no caller ID
On occasion, work-from-home associates may have to come into the building with advance notice.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
Salary: $11.00 /hour
Required experience:

• Customer Service: 1 year

Apply Here